Техник по электротехнике автоматики

4 года 11 месяцев

январь 2014 — декабрь 2018

Инженер по обслуживанию КТ

"KimTec servis d.o.o." ("KimTec servis d.o.o."), Белград

Repairing devices and customer support
Repairing of mobile smart-phones, laptops and tablets. Support to end users.

1 год 3 месяца

сентябрь 2010 — декабрь 2011

Инженер по обслуживанию КТ

"Krstarica d.o.o." ("Krstarica d.o.o."), Белград

Every kind of technical support to end users for website https: //www.krstarica.com/. Online sale and online shop administration.

2 года 10 месяцев

январь 2009 — ноябрь 2011

Инженер по обслуживанию КТ

Software testing (Software testing), Белград

Tools used: Mantis Bug Tracker, Automated Quality Assurance – Test/Complete and video creation by using Camtasia software for future tester education.

2 года 11 месяцев

январь 2006 — ноябрь 2008

Инженер по обслуживанию КТ

"SBB (Serbia Broadband) " ("SBB (Serbia Broadband) "), Белград

October 2008 – March 2009 System Administrator/IP NOC Operator
CMTS (Cisco routers), email (Linux SMTP server), DNS, DHCP, hosting server IP NOC network control, servicing user complaints involving cable internet issues through SAP system, business backup for the customers with optical and L3 VPN connection.
January 2008 – October 2008 Internet support Call Center Supervisor
Engaged in monitoring of other operators and correction of possible malpractice and irregularities. Managing employees in support department.
February 2006 – January 2008 Internet support Call Center Operator
Internet Tech Support. Troubleshooting connection problems and all other support for internet connection, email troubleshooting etc.

4 года 1 месяц

ноябрь 2001 — декабрь 2005

Инженер по обслуживанию КТ

PC Play Room "Frag" (PC Play Room "Frag"), Белград

Owner of an Internet cafe with 15 PCs for gaming and web surfing, including PC repair/maintenance and upgrades all of 15 PCs and local network.

2 года 6 месяцев

апрель 1999 — октябрь 2001

Инженер по обслуживанию КТ

PC Service "PC Diskont" (PC Service "PC Diskont"), Белград

Servicing, Sales, Installing Windows
Assembling, PC maintenance, servicing of desktop computers.

11 месяцев

апрель 1998 — март 1999

Инженер по обслуживанию КТ

Computer School "Homer" (Computer School), Белград

Teaching blind a poor sighted people to use PC
Involved in training of blind and poor sighted individuals in PC application.
Educating blind people to work with special equipment on PC for blind people.

15 лет 2 месяца

январь 1983 — февраль 1998

Сервис КТ

Practical Experience in PC Maintenance (Practical Experience in PC Maintenance), Белград

Over 15 years working and repair desktop and laptop PC's and giving all kind of IT support to my customers
Assembling, servicing, repairing, networking and computer maintenance.
Setting up of computers and computer networks (regular or DOMAIN).
Coaxial cable infrastructure.
Excellent knowledge of Window 2008/2012 Server.
Fair knowledge of Linux, Ubuntu, etc.

Высшее

Дневная(очная) форма обучения

1998 г.

University of Belgrade (BG), г. Белград

Факультет: Степень

Специальность: Техник по электротехнике автоматики